Shipping policy
Absolutely. Here is the complete Birsa London policy package with your support email and 3–7 business day delivery included.
SHIPPING POLICY
Last updated: October 2026
At Birsa London, we want your shopping experience to be simple, secure, and stress-free.
Order Processing
Orders are typically processed within 1–2 business days after payment has been successfully received.
Once your order has been dispatched, you will receive an email with tracking information.
Delivery Times
Our estimated delivery time is:
3–7 business days
Please note that delivery times are estimates and may occasionally be affected by carrier delays, customs processing, public holidays, or circumstances outside our control.
Order Tracking
Orders include tracking where available. Once your order has been dispatched, you can use the tracking information provided to follow its progress.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your purchase.
If you notice an error, contact us as soon as possible at support@bisralondon.com. We cannot guarantee that an address can be changed once your order has been processed.
Customs & Duties
For international orders, customs duties, taxes, or import charges may apply depending on your destination and local regulations.
Unless otherwise stated at checkout, any applicable customs charges are the responsibility of the customer.
Delayed or Lost Orders
If your order appears to be delayed or has not arrived within the expected delivery period, please contact us at support@bisralondon.com with your order number.
We will do our best to assist you and work with the shipping carrier where necessary.
Contact
For shipping questions, please contact:
Birsa London
Email: support@bisralondon.com